The questions that repeat in sales conversations before signing. Each answer is verbatim from what we say by email or on a discovery call, with no extra commercial spin.
Is there an annual payment discount?
Yes. The plan is billed at EUR 249/month on monthly billing, or EUR 199/month equivalent on annual billing (20% discount, EUR 2,388/year). VAT is not included. Annual billing is issued as a single invoice at the start of the period.
What happens if I stop using it?
No commitment. Cancel by email to hola@ininvoice.com with 15 days notice. The current cycle is the last charged. You export all your data (invoices, POs, delivery notes, audit trail) in CSV before cancellation at no extra cost.
Does the price include updates?
Yes. All product improvements are delivered continuously at no extra cost: new ERP integrations, matching engine improvements, new risk detectors, adaptations for Verifactu and FacturaE. No versions, no paid upgrades, no hidden premium modules.
Is support included?
Yes. The plan includes email and chat support during business hours (Monday to Friday, 9:00 to 19:00 Central European Time). Average response time under four hours on business days. No extra cost for usage questions, tolerance configuration or help with integrations.
Does it work if I only have Gmail (no ERP)?
Yes. ininvoice operates standalone without an ERP connected. Automatic ingestion from Gmail or Outlook feeds the matching engine, and the output is available as CSV/Excel ready for your accountant or future ERP. If you later connect Holded, Sage, A3 or Quipu, the reconciled data syncs without extra work.
What exactly does "300 invoices/month" include?
300 supplier invoices processed within the calendar month, counting each unique document ingested and reconciled. Purchase orders and delivery notes do not count against the limit. Technical retries do not either. If you exceed the limit one month due to one-off seasonal peaks, everything is processed and a per-extra-invoice cost is itemized on the invoice.
Can I apply the Kit Digital subsidy?
Yes. ininvoice is eligible within the Process Management category of Kit Digital, with subsidies between EUR 2,000 and EUR 12,000 depending on company size. We coordinate paperwork with the certified digital agent directly. Flow details at /kit-digital-supplier-invoices.
Is there a trial period?
The plan is charged from the first active month, but the first invoice is issued 30 calendar days after activation. If you decide not to continue within that window, nothing is charged and your data is deleted. The initial verification with your real data has no cost.
What is the cost per extra invoice over 300?
If you exceed the plan limit on a sustained basis (two consecutive months) the next commercial tier is proposed, with no surprises on the invoice. For 750-2,000 invoices/month there is the Pro plan at EUR 599/month. For higher volumes or multi-entity setups, Enterprise is quoted bespoke. All details are confirmed in writing before any changes apply.
How does it compare with Bill.com in Spain?
Bill.com Corporate is around USD 89/user/month (~EUR 83) with extra costs for integration and international processing, and matches mainly at header level. ininvoice offers EUR 249/month up to 300 invoices with pre-tax line-by-line three-way matching, native Spanish ingestion (Verifactu/FacturaE), local ERP integrations (Holded, A3, Sage, Quipu) and Spanish-language support with no per-user fees. Extended analysis at /compare/bill-com-alternative-spain.